WHILE SANCIA IS A FAST GROWING BRAND, WE ARE STILL A SMALL TEAM, AND AT THIS TIME ALL SALES ARE FINAL.
WE LOVE A HAPPY CUSTOMER AND WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE, THEREFORE WE STRONGLY ENCOURAGE YOU TO EMAIL US WITH ANY PRIOR QUESTIONS OR CONCERNS. PLEASE TAKE NOTE OF THE MEASUREMENTS, SCALE AND COLOUR DESCRIPTIONS OF ALL PRODUCTS BEFORE PURCHASING.

PLEASE BE AWARE THAT THE PHOTOS ON OUR WEBSITE ARE AS CLOSE AS POSSIBLE A REPRESENTATION OF THE ACTUAL LEATHER COLOURS. LEATHER IS A NATURAL MATERIAL AND THEREFORE INCONSISTENCY OF COLOUR AND TEXTURE IS A UNIQUE CHARACTERISTIC. THE COLOUR MAY SLIGHTLY DIFFER FROM THE PICTURE SEEN ON YOUR COMPUTER SCREEN DEPENDING ON DEVICE SO PLEASE MAKE YOUR SELECTION CAREFULLY. SANCIA LEATHER GOODS ARE CRAFTED IN THE FINEST SKINS AVAILABLE. THESE PREMIUM LEATHERS ARE NATURAL AND UNIQUE: ANY TONAL VARIATIONS, MARKS OR VEINS ARE NATURAL FEATURES AND SHOULD NOT BE CONSIDERED IMPERFECTIONS.

* PLEASE KINDLY NOTE; SANCIA CANNOT OFFER A REFUND OR EXCHANGE FOR 'CHANGE OF MIND'

* SALE ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED OR REFUNDED.

WE LOVE A HAPPY CUSTOMER AND WE WANT YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASE.  IF YOU ARE UNSURE OF ANY DETAILS REGARDING THE ITEM, WE HIGHLY RECOMMEND YOU TO CONTACT US PRIOR TO MAKING A PURCHASE AND CAREFULLY REFER TO OUR SIZE GUIDE TO ENSURE YOU ARE PURCHASING THE RIGHT SIZE.

YOU HAVE 72 HOURS AFTER RECEIVING YOUR ORDER TO EXCHANGE IT FOR ANOTHER SIZE OR REQUEST A REFUND. TO DO SO, PLEASE FOLLOW THE STEP BY STEP INSTRUCTIONS BELOW:

• IF YOU ARE REGISTERED, PLEASE LOGIN TO ‘MY ACCOUNT’ AND CLICK THE 'RETURN / EXCHANGE' BUTTON TO DOWNLOAD THE AUTHORISATION FORM.
• IF YOU STILL HAVE NOT REGISTERED, PLEASE GO TO THE ‘MY ACCOUNT’ SECTION AND ENTER YOUR E-MAIL ADDRESS TO CREATE AN ACCOUNT.
• NEXT, YOU WILL RECEIVE A CONFIRMATION E-MAIL WITH FULL DETAILS OF YOUR REQUEST.
• ONCE LOGGED IN, PLEASE CLICK THE 'RETURN / EXCHANGE' BUTTON TO DOWNLOAD THE ‘RETURN AUTHORISATION FORM’ AND FILL OUT RETURNING VIA EMAIL: INFO@SANCIA.COM.AU

RETURNS CONDITIONS

WHEN MAKING EXCHANGES AND RETURNS, PLEASE BEAR IN MIND THAT:

• SALE ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED OR REFUNDED.
  
  
• ANY ITEMS RETURNED MUST BE IN THE SAME CONDITION IN WHICH YOU RECEIVED THEM. UNWORN, UNALTERED, UNWASHED AND WITH THEIR TAGS ATTACHED.

• WHEN WE RECEIVE YOUR PACKAGE, WE WILL INSPECT THE CONDITION OF THE ITEMS BEFORE PROCEEDING TO EXCHANGE THE SIZE OR REIMBURSE THE RETURNED ITEMS. BEAR IN MIND THAT IN THE CASE OF POSTAL RETURNS, SANCIA WILL NOT ACCEPT CARRIAGE DUE OR PAYMENT ON DELIVERY AND WILL NOT PAY THE DELIVERY OR RETURN CHARGES.

• IF YOU FAIL TO CONTACT US WITHIN THE 72 HOUR TIME FRAME, WE ARE NOT LIABLE FOR PROCESSING YOUR RETURN.
  
  
• YOU WILL HAVE TO COVER THE COST TO SHIP THE ITEMS BACK TO OUR WAREHOUSE IN ORDER TO RECEIVE YOUR REFUND (MINUS THE ORIGINAL COST OF SHIPPING).  THIS MUST INCLUDE A TRACKING NUMBER SO THAT WE ARE ABLE TO TRACE THE PARCEL AT ALL TIMES.

WE TAKE GREAT PRIDE IN THE HIGH QUALITY OF OUR BEAUTIFUL HANDCRAFTED PRODUCTS, EACH PIECE IS METICULOUSLY HAND CHECKED TO ENSURE THEY ARE IN PERFECT CONDITION BEFORE SENDING AND EACH ITEM IS PACKAGED CAREFULLY.

IF AN ITEM IS DAMAGED ON ARRIVAL OR A MANUFACTURING FAULT OCCURS UNDER NORMAL USE (NOT INCLUDING GENERAL WEAR AND TEAR) WITHIN 12 MONTHS OF THE PURCHASE DATE, PLEASE FOLLOW THE STEP BY STEP INSTRUCTIONS BELOW IN ORDER TO PROCESS THE ITEM:

• IF YOU ARE REGISTERED, PLEASE LOGIN TO ‘MY ACCOUNT’ AND CLICK THE 'RETURN / EXCHANGE' BUTTON TO DOWNLOAD THE AUTHORISATION FORM.
• IF YOU STILL HAVE NOT REGISTERED, PLEASE GO TO THE ‘MY ACCOUNT’ SECTION AND ENTER YOUR E-MAIL ADDRESS TO CREATE AN ACCOUNT.
• NEXT, YOU WILL RECEIVE A CONFIRMATION E-MAIL WITH FULL DETAILS OF YOUR REQUEST.
• ONCE LOGGED IN, PLEASE CLICK THE 'RETURN / EXCHANGE' BUTTON TO DOWNLOAD THE ‘RETURN AUTHORISATION FORM’ AND FILL OUT RETURNING VIA EMAIL: INFO@SANCIA.COM.AU

PLEASE BE SURE TO INCLUDE PHOTOS AND A COPY OF YOUR PROOF OF PURCHASE WITH THE AUTHORISATION FORM.

WARRANTY WILL NOT BE HONORED IF THE ITEM HAS BEEN MISTREATED. IF PROVEN TO BE A MANUFACTURING FAULT, SANCIA WILL HAPPILY REPAIR FREE OF CHARGE OR REPLACE WITH THE SAME OR COMPARABLE ITEM.

SHOP NOW. ENJOY NOW. PAY LATER.
BUY WHAT YOU WANT TODAY, PAY FOR IT IN FOUR EQUAL INSTALMENTS, INTEREST-FREE.

YOU SIMPLY NEED:

• A DEBIT CARD OR CREDIT CARD
• TO BE OVER 18 YEARS OF AGE
• TO LIVE IN AUSTRALIA

HOW TO USE AFTERPAY:

• SELECT AFTERPAY AT CHECKOUT
• CHOOSE HOW YOU PAY
• GET APPROVED INSTANTLY & SECURELY

REGISTRATION

YOU DO NOT NEED TO REGISTER BEFORE USING AFTERPAY. SIMPLY SELECT AFTERPAY DURING THE PAYMENT METHODS SECTION OF THE CHECKOUT AND PROCESS YOUR FIRST ORDER AS A NEW CUSTOMER FOR INSTANT APPROVAL.

INTEREST-FREE, RECEIVE YOUR ORDER IMMEDIATELY. THE FUNDS FOR THE FIRST PAYMENT WILL NEED TO BE AVAILABLE ON YOUR CARD AT THE TIME OF PURCHASE - THAT SIMPLE! AFTERPAY WILL REMIND YOU WHEN PAYMENTS ARE DUE AND WILL PROCESS YOUR PAYMENTS AUTOMATICALLY. NEXT TIME YOU USE AFTERPAY, WE’LL HAVE ALL YOUR DETAILS STORED AND READY TO GO!

PLEASE NOTE:

* WE DO NOT OFFER REFUNDS FOR PURCHASES MADE ON AFTERPAY. ALL SALES VIA AFTERPAY ARE FINAL AND WILL NOT BE REFUNDED FOLLOWING FINALISING ACCOUNT.
AFTERPAY ARE A SEPARATE ENTITY AND RETURNS DO NOT AFFILIATE WITH THIS SERVICE.
WE WILL ACCEPT RETURNS FOR CREDIT NOTES AND EXCHANGE TO EQUAL OR GREATER VALUE.

* IF YOU FAIL TO MAKE A PAYMENT, YOU WILL BE CHARGED A $10 LATE PAYMENT FEE BY AFTERPAY WITH A FURTHER $7 LATE PAYMENT FEE ADDED SEVEN DAYS LATER IF THE PAYMENT IS STILL UNPAID. PLEASE SEE AFTERPAY TERMS AND CONDITIONS HERE.

PLEASE KINDLY NOTE THAT IF YOU ARE PURCHASING ONLINE FROM OUTSIDE OF AUSTRALIA, YOU MAY BE CHARGED CUSTOMS DUTIES AND TAXES. THESE DUTIES AND TAXES ARE NOT INCLUDED IN THE PRICE OF THE GOODS AND ARE NOT INCLUDED IN THE OVERALL SHIPPING COST.

SANCIA ARE LEGALLY REQUIRED TO DECLARE THE FULL DOLLAR VALUE PAID ON THE INTERNATIONAL SHIPMENTS AND MUST INCLUDE AN INVOICE FOR CUSTOMS SHOULD THEY REQUIRE IT.SANCIA IS NOT RESPONSIBLE FOR ANY POSSIBLE DUTIES AND TAXES, WHICH MAY BE APPLIED BY CUSTOMS IN THE COUNTRY WHERE DELIVERY IS MADE. THE RESPONSIBILITY FOR ANY CUSTOM DUTIES, FOREIGN TAXES OR OTHER FEES, WHICH MAY BE IMPOSED, WILL REST WITH THE CUSTOMER.

WE DO NOT REFUND SHIPPING COSTS FOR CUSTOMERS THAT REJECT THEIR PACKAGES UPON ARRIVAL FOR FAILURE TO PAY DUTY FEES.
FOR FURTHER INFORMATION, WE RECOMMEND CONTACTING YOUR LOCAL CUSTOMS OFFICE.

AS A SANCIA ACCOUNT HOLDER, YOU AGREE THAT YOU WILL BE PERSONALLY RESPONSIBLE FOR THE USE OF YOUR ACCOUNT AND FOR ALL OF YOUR COMMUNICATION AND ACTIVITY ON AND PURSUANT TO THIS WEBSITE. IF WE DETERMINE THAT YOU ARE OR HAVE BEEN ENGAGED IN PROHIBITED ACTIVITIES, WERE NOT RESPECTFUL OF OTHER USERS, OR OTHERWISE VIOLATED OUR TERMS, WE MAY DENY YOU ACCESS TO THIS WEBSITE ON A TEMPORARY OR PERMANENT BASIS.

PLEASE SEE STEP BY STEP INSTRUCTIONS BELOW:

• AFTER ADDING ITEMS TO THE 'SHOPPING CART' YOU WILL BE DIRECTED TO THE 'CHECKOUT'
• PLEASE CLICK THE DROP DOWN MENU 'SHOW ORDER SUMMARY' AND ENTER THE DISCOUNT CODE BEFORE MAKING PAYMENT TO REDEEM THIS OFFER.
• ONCE AN ITEM HAS BEEN PURCHASED, UNFORTUNATELY WE CANNOT APPLY THE DISCOUNT TO YOUR ORDER, OR REFUND THE PURCHASE. YOU CAN HOWEVER, USE THE CODE FOR THE NEXT TIME YOU SHOP WITH US.
• PLEASE NOTE, YOU ARE ONLY ABLE TO USE ONE (1) DISCOUNT CODE PER ORDER.
• CODE IS NOT VALID FOR SALE ITEMS

• SALE COUPON CODES CANNOT BE BACKDATED OR COMBINED WITH ANOTHER OFFER (EG. GIFT VOUCHER OR CREDIT NOTE)
• SALE ITEMS ARE FINAL SALE AND CANNOT BE EXCHANGED OR REFUNDED.
• PLEASE NOTE, YOU ARE ONLY ABLE TO USE ONE (1) DISCOUNT CODE PER ORDER.

SANCIA BELIEVES THAT THE PRIVACY OF ALL PERSONAL INFORMATION IS VERY IMPORTANT. ANY INFORMATION COLLECTED WILL BE USED SOLELY BY SANCIA AS A NECESSARY TO FACILITATE OUR BUSINESS. YOUR INFORMATION WILL NOT BE DISCLOSED TO ANY THIRD PARTIES, OTHER THAN FOR THE PURPOSE OF PROCESSING PAYMENTS. WE WILL ONLY ASK FOR AND USE RELEVANT PERSONAL INFORMATION AS NECESSARY.
IT IS SANCIA’S AIM TO ENSURE THAT OUR PRIVACY POLICY CONTINUALLY MEETS ALL LEGAL REQUIREMENTS IN ORDER TO MAINTAIN AND HONOUR YOUR PRIVACY.

COPYRIGHT AND INTELLECTUAL PROPERTY OF THIS WEBSITE ARE OWNED BY SANCIA. ALL TRADEMARKS, SERVICE MARKS AND PHOTOGRAPHY ARE THE PROPERTY OF SANCIA. NO USE OF THESE MAY BE MADE WITHOUT PRIOR WRITTEN CONSENT. WE UNDERSTAND HOWEVER THAT OUR IMAGES MAY BE USED ON PERSONAL BLOGS AS LONG AS CREDIT IS GIVEN TO SANCIA WITH A LINK TO OUR BLOG OR WEBSITE.

SANCIA ACTIVELY WORKS TO PROTECT THE SECURITY OF YOUR INFORMATION DURING TRANSMISSION BY USING SECURE SOCKETS LAYER (SSL) SOFTWARE, WHICH ENCRYPTS INFORMATION THAT YOU INPUT. STRONG PUBLIC KEY INFRASTRUCTURE (PKI) ENCRYPTION THROUGH DIGITAL CERTIFICATES ENSURES THAT THE ENCRYPTED INFORMATION CAN ONLY BE USED BY SANCIA AS AUTHORIZED.
OUR SECURITY PROCEDURES MEAN THAT WE MAY OCCASIONALLY REQUEST PROOF OF IDENTITY BEFORE WE DISCLOSE PERSONAL INFORMATION TO YOU.

SANCIA IS CONFIDENT THAT YOUR INFORMATION IS SECURE WHEN PURCHASING ITEMS THROUGH OUR ONLINE STORE. WE TAKE ALL REASONABLE CARE TO MAKE OUR SITE AS SECURE AS WE CAN.

SANCIA RESERVES THE RIGHT TO CHANGE THIS PRIVACY POLICY AT ITS DISCRETION. IF IT BECOMES NECESSARY TO UPDATE SOME OF THE COMPONENTS TO THIS POLICY, CHANGES WILL BE POSTED ON OUR WEBSITE.